Fundamentals of Management
Duration
3 days
Target Group
middle and top managers, senior managers
Methods
exercises, games, case-studies,
self-tests

CONTENT
What is management?
Manager role

OBJECTIVES
Delegates will learn to:
- understand what is management and what a manager does
- understand efficiency and effectiveness – long term planning versus short term thinking identify management functions (decision making, planning, organizing teams, leading people, controlling)
- identify management skills and roles
- recognize behavioral types – DISC
- identify how behavioral type communicates identify the behavioral work
- style of others and how to better interact with them
- understand decision making process
- use tools to structure the approach to making decisions
- make better decisions as a team
Basic management skills
Goal: to give trainees an overview of a manager responsibilities, understanding people and decision making models
Leadership Skills
Duration
3 days
Target Group
Methods

CONTENT
What is leadership, how it differs from management?
Defining vision for
the team
Communication and listening skills
How to motivate people?

OBJECTIVES
Delegates will learn to:
• how leadership differs from management identify leadership competencies
• define vision for their department/team
• overcome barriers to communication
• choose the most appropriate communication channel
• give and receive effective feedback
• active listen
• recognise the importance of seeking to understand
• people’s needs and motivations
• use methods for motivating, supporting and
• encouraging team members
• create and improve teams
Becoming a good leader
Defining Vision & Team Work Workshop
Duration
3 days
Target Group
Methods

CONTENT

OBJECTIVES
Delegates will learn to:
• formulate and share a a vision for a pre-set period of time (a year or more) for the organization (can be site, department or
• project-based team),
identify and share individual professional values; to decide which are the common ones,
• shared by all team members
improve the participants communication and
• collaboration skills
create a network between participants and to
• improve their networking skills
understand the reasons of possible existing
• conflicts between departments and starting the change
• define some principles and norms of working as a team
Defines vision and forms teams
Planning & Project Management
Duration
2 days
Target Group
Methods
project, exercises, case studies, games, simulations, focus group discussions

CONTENT

OBJECTIVES
Project Management Skills
People Management
Duration
3 days
Target Group
middle, top and senior managers
Methods
simulations, case studies, games, focus group discussions

CONTENT

OBJECTIVES
Organize, select and evaluate people
Goal: to offer support to delegates on how to define jobs, to organize teams and departments, to select, evaluate and reward people
People Management
Duration
3 days
Target Group
middle, top and senior managers
Methods
simulations, case studies, games, focus group discussions

CONTENT

OBJECTIVES
Organize, select and evaluate people
Goal: to offer support to delegates on how to define jobs, to organize teams and departments, to select, evaluate and reward people