Body Language

Duration
1 day

Target Group
the ones who want to improve the quality of their interaction with others

Methods
games, role plays, simulations,
focus group discussions

Communicate with body language

Body language mistakes

Body language in business

Improve your body language

Delegates will learn to:

understand the importance of body language in everyday activities
how to communicate with body language and how to read it
distinguish between open and closed body positions and interpret them correctly within the context
read body language in business environments, presentations and customer service situations
develop body language techniques to be used in various situations
match words to body language. Congruency is key!
increase conﬁdence in communication

Understanding body language

Goal: to train participants to read facial expressions, hand gestures, body posturing, in order to improve their communication

We really care about people, organisations and results