Influencing Skills

Duration
2 days

Target Group
project managers, individual contributors and managers, who rely on influence rather than authority to achieve their goals

Methods
exercises, games, role plays, focused group discussions

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CONTENT

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OBJECTIVES


Positive attitude

Win-win attitude

Empathetic listening

Six influencing principles

Nine influencing techniques

Delegates will learn to:

  • adapt their attitudes in order to influence people
  • understand and use influencing principles and techniques
  • sequence statement efficiently, so that they can get maximum effect for the objective they have in mind
  • persuade others
  • use knowledge and competence to influence others
  • adjust their approach to others using influencing techniques
  • select most appropriate influencing techniques taking into consideration the other person behavioural characteristics and personal style

How to influence others

Goal: trains participants on understanding, developing and adapting influencing styles to best suit individual situations

We really care about people, organisations and results