Leadership Skills for Supervisors

Duration
2 days

Target Group
line leaders, team leaders, supervisors

Methods
games, exercises, simulations, role plays

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CONTENT

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OBJECTIVES

 

Assertiveness

Performance feedback

Motivation skills

Disciplining skills

Delegates will learn to:

  • distinguish between assertive, aggressive and passive behaviour
  • react assertively
  • ask for what they want
  • understand what feedback is and how it helps people to develop
  • provide constructive critical feedback deliver praise
  • understand the importance of knowing people’s needs and motivations
  • motivate, encourage and support people to achieve their work objectives
  • understand what disciplining is and how to perform it correctly
  • apply the Hot Stove Rule of disciplining
  • use Situational Leadership model

Leadership skills

Goal: to train participants to lead individuals and teams using an appropriate leadership style for increasing retention of personnel and maximizing productivity

We really care about people, organisations and results

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