Negotiation Techniques and Strategies

2 days

Target Group
this course is valuable for any individual that needs negotiation skills

role plays, exercises, games, case studies, focused group discussions

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Negotiation strategy

How to negotiate

Negotiation process–stages

Planning negotiation

Emotions in negotiations

Handling psychological tactics in negotiations

Delegates will learn to:

  • understand the mechanics of the negotiation process
  • prepare for negotiation by following a step-by-step approach and set critical limits
  • use a negotiation strategy that moves them closer to a win/win outcome
  • manage psychological tactics used in negotiations and how to respond to them
  • use skills which are crucial to successful long term partnerships
  • use ways to trade terms, concessions and break deadlocks
  • use a set of psychological tactics to explore the other side’s motives and learn how to respond to tactics used by them
  • bargain systematically over settlement range
  • manage settlement range

Practical negotiation skills

Goal: the delegates will be able to negotiate effectively to achieve their aims and build and improve relationships

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