Assertiveness Skills Training. What is assertiveness? Recognize assertive, aggressive and passive behavior. Assertive communication. How to say no?
Assertiveness and Diﬃcult Conversations. Goal: to train participants on eﬀective techniques to improve assertiveness and better manage diﬀicult conversations.
Leading Without Formal Authority Training. Trainees will learn to lead people in groups without having formal authority.
Complete set of courses Supervising Development Program for Team Leaders and Supervisors. The development program is aimed to grow leadership competencies.
Emotional Intelligence. Improve a set of core personal competencies – self-awareness, self-management, relationship management – and general mood
Neuro Linguistic Programming Core Skills. Goal: to transfer trainees key concepts and fundamentals of NLP and techniques useful in everyday interactions.
Recruitment and Selection Process. Recruitment methods and metrics. Selecting methods. The interview. Interviewing skills. Improving recruitment procedure.
Managing millennials. Recognizing generational diﬀerences. How to work with millennials? What to do as a manager? Leadership styles for new generations.
Managing Virtual Teams. Virtual Teams Characteristics. Skills for Managing Virtual Teams. Communication and Feedback. Monitoring Virtual Work.
Time Management. Goal: to oﬀer participants tools that help them to achieve more, to make more time to do the things they want and to become personally eﬀective