Assertiveness Skills Training. What is assertiveness? Recognize assertive, aggressive and passive behavior. Assertive communication. How to say no?
Other Training Topics
Assertiveness and Diﬃcult Conversations. Goal: to train participants on eﬀective techniques to improve assertiveness and better manage diﬀicult conversations.
Leading Without Formal Authority Training. Trainees will learn to lead people in groups without having formal authority.
Recruitment and Selection Process. Recruitment methods and metrics. Selecting methods. The interview. Interviewing skills. Improving recruitment procedure.
Negotiation Techniques. How to negotiate. Negotiation process–stages. Planning negotiation. Emotions in negotiations. Handling psychological tactics.
Professional (Manager’s or Team) Assistant course. Assistant role. Communication and listening. Time management. Understanding behavioral types using DISC.
Train the Trainer Skills and certificate. Principles of Adult Learning. Learning Process. Training Needs. Designing the Training Program. Training Methods.
On-the-Job Trainer Skills and certificate. Guides participants through each stage and equips them with the skills to be eﬀective on-the-job trainers.
Fundamentals of Human Resources Management. Organizational structure; role description, Employees resourcing, Performance management system
Powerful Presentations Training. Skills required to design a presentation and present eﬀectively and conﬁdently