Emotional Intelligence. Improve a set of core personal competencies – self-awareness, self-management, relationship management – and general mood
Soft skills and Personal Development
Neuro Linguistic Programming Core Skills. Goal: to transfer trainees key concepts and fundamentals of NLP and techniques useful in everyday interactions.
Time Management. Goal: to oﬀer participants tools that help them to achieve more, to make more time to do the things they want and to become personally eﬀective
Conﬂict Management. What is conﬂict? How to handle conﬂicts? How to manage emotions? Stages in conﬂict. Negotiation in Conﬂict. How to prevent conﬂicts.
Stress Management. What is Stress? How to Monitor Stress, avoid Extreme Distress, Manage Physiological Stress. How to Reduce Stress. How to Be Positive.
How to Deal with Overwhelming. What are my objectives and how to achieve them? Self-development mental techniques. Managing my habits. How to be happier?
Self Motivation. What is self-motivation? Identify the main factors for self-motivation. Self-conﬁdence. How to motivate yourself. Self-motivation techniques.
Developing Resilience. Why is resilience important? Positive vs negative thinking. Overcoming negative thinking, the ABC technique. The Ladder of Inference.
Building Self-Conﬁdence. What is self-conﬁdence? Conﬁdent behaviour patterns. Improving conﬁdence techniques. Confidence building techniques.
Dealing with diﬃcult people training. Strategy and mental attitude. Self-control. How to respond to people. How to engage in empathetic communication.